In today’s era every business relies on the contact datasets acquired by any medium e.g. sales, social media campaign, subscriber list etc…. is fully aware about the role of customer relationship management software AKA CRM but most of the small business can not put a heavy investment on the CRM solutions and here they are left with two choices either go with a fully customized CRM software development fully aligned with their business and growth matrix or choose the best available CRM from FOSS (Free and open source software) and customize it as per their need with minimum efforts, and here the vTiger CRM suits best to the customers. vTiger CRM is very reputed Open source CRM which widely used by small and medium business houses around the globe. The reason it is one of the most preferred Open source CRM solution among all kind business is because it is suitable for all types of business and enterprises and can be make a best fir for your business with minimum customization according your business need.
It helps you in building a good relationship with your customer and leverages various benefits for your business. It is fully web based and can be integrated with a set of tools one basic but very important fact that makes it more preferred by business worldwide is, it has zero licensing cost. It is a fully featured, open source application that helps with the relationship management. vTiger CRM solutions works for all kind of business.
vTiger CRM comes with a customer portal, an Outlook plug in and reporting features. All of these features are completely free. It is a very popular CRM software among thousands of business owners.
There are a lot of advantages of using the vTiger software. The main being lead management. The software has the ability to manage leads while converting them in to better opportunities. It is possible to export leads with this software as well. You can export leads from sources like trade shows, webinars, seminars, web downloads and even direct mail. It is possible to convert these leads in to sales with just one click. Thus, this software will prove really helpful to you and your business.
The software offers various customisation options. The first one being product customisation. It helps you to make custom fields and pick lists based on your business. It is even possible to personalise the tabs by using drag and drop functionality. The software offers activity management and contact management as well. Apart from that, it gives you the liberty of security management too. It helps you define team roles based on the organisation structure where it is possible to give controls based on the employee’s titles.
Although, when it comes to the installation and customization of vTiger CRM you will need a developer who can help you to control the customization and other features based on your business requirement. This is when MAT Consultants step in. We have a team of professional developers, designers and technical engineers. We can help you to customize the complete software based on your needs.
At MAT Consultants, we have a proven track record of working with vTiger CRM software. We have worked with various businesses across the globe. Some of our clients are based in countries like USA, UK and Middle East.
If you have any vTiger CRM customization requirements, then please contact us for a free quote. We are also ready to sign the NDA, if you want us to.
Abhijit Das is a seasoned executive and Digital Marketing expert who has been with MAT Consultants since 2016. In his role of Chief Executive Officer, Abhijit is leading toward its long-term strategic goals of delivering outstanding customer centric solutions and tangible results, driving effective innovation throughout the company and expanding its global reach.